Support

The delivery of outstanding support is our priority

We will provide the support you need to resolve an issue and our goal is to always exceed your expectations ‘going the extra’ mile wherever and whenever possible.

Email support

All emails will be automatically acknowledged and their receipt logged at our Support HQ.

Telephone support

Please call us on 01886 884030.

Our specialist technical team will take ownership of the issue and keep you informed of progress. The team will ensure the prompt and satisfactory resolution of your issue.

Alternatively:

Please complete the support request form below:

[si-contact-form form=’1′]

Feature Services Limited – Testimonial

Feature Services Limited "VeloComms has been incredibly helpful, advising us how to improve our broadband speed, delivering the goods and continuing to offer as much technical support we have needed to improve our facilities. As a result of VeloComms input we have been able to increase our output, reduce inefficiencies and enjoy the benefits of

Feature Services Limited

Perception Media Products and Services

"Thanks for providing the service and the help that you provided in getting the system set up in the first place. It was very much above the call of duty - something that I still mention to people as a target level to achieve." Andy Kirk - Managing Director Perception Media Product

Metamont

"After having major issues with server connection and slow internet connection as we are ‘out in the sticks’, Velocomms were quick to respond and couldn’t be more helpful. Their attention to detail and overall service is second to none and I would recommend them to anyone."